If you haven’t yet enrolled with doTERRA or if you are new to using doTERRA essential oils, your head may be spinning with all the lingo!  

I know it was when I first started using the oils. I had many questions like, “what is a PV, what is an LRP?, POM and SRP?” If you have asked yourself these questions you are not alone, and don’t worry – you don’t need to learn a new language to understand how it all works! Bookmark this page and come back to it when you need to.

doterra lingo explained.jpg

There are so many acronyms I had to get my head around so I thought I would break it down here on the blog for you!

Once you have your head around them it is easy! 

Now, if you are just a product user (someone who just wants to buy and use their oils), this list is for you: 

AS: Auto-Ship. Auto-Ship is another term for your monthly Loyalty Rewards Order. You can set your LRP to automatically ship to you on a designated day each month. 

IO: Internet Order. An order placed by a Preferred Member or Wellness Advocate through their Virtual Office.

LRP: Loyalty Rewards Program. This program provides free product credits for monthly purchases ordered on the program. When you participate, you will earn product credits that can be used as cash to purchase doTERRA products. The longer you participate in the LRP, the more credits you can earn–up to 30 percent of your total monthly Loyalty Rewards purchases.

POM: Product of the Month. The Product of the Month is a special monthly promotion given to those who have an LRP order of at least 125 PV.

PV: Personal Volume. PV is assigned to each product and is a separate total from the dollar amount on your orders. On many products the PV will match the wholesale value. There are a few products that the PV may be less than the cost (e.g. the Family Physician Kit). Shipping costs and tax do not count as PV, so the dollar amount of our order will generally be more than the PV amount. 

SRP: Shipping Rewards Points. This program helps consultants earn free product credits that can be used toward purchasing orders. There are three different ways to earn points: 1. Place an online order to earn 50 percent of shipping cost in SRP points. 2. Place an LRP order through Member Services to also earn 50 percent. 3. Place an LRP order online to earn 100 percent of the shipping back in SRP points.

Product Credits: Product Credits are non-cash redeemable points that can be used to purchase company designated products. Product Credits are granted as part of the Loyalty Rewards Program (LRP), and at the discretion of doTERRA. No Personal Volume or Organizational Volume is associated with the redemption of Product Credits. 

Will Call: The warehouse where you can pick up your order as opposed to having it shipped directly to your door. 

WA: Wellness Advocate. A person who is maximising the use of their dōTERRA membership as they can access rewards points, shipping points and commissions.

WC: Wholesale Customer. A person who is benefits from buying dōTERRA products at wholesale prices but one who isn’t actively sharing the products or building a business. WC can’t access rewards points or commissions or enrol people under their 'tree'. You can change over from a WA to a WC at any time, all you need to do is contact your enroller. 

If you are someone looking to build a business, have just started a business or have a biz with doTERRA but still get confused by the lingo, this list (and the list above) is for you:

OV: Organisational Volume. OV is your team’s overall volume. This becomes important to know as you try to qualify for bonuses and rank advancements. It is your volume plus the volume of your entire downline.

Po3: Power of 3 Bonus. The Power of 3 is part of the doTERRA compensation plan. It is a system of bonuses designed to help you build your structure and prepare you to qualify for future ranks. Paid monthly, you can receive bonuses of $50, $250, or $1500. Each bonus is paid based on your structure and the amount of team volume.

Active: A Wellness Advocate who has purchased doTERRA products within the past six months.

Downline: Another term for the organisation or team of people that a Wellness Advocate has enrolled under them. This includes both Wellness Advocates and Preferred Members.

Enrollee: An Enrollee is a Wellness Advocate who was enrolled by an Enroller.

Enroller: Enroller is a designation that entitles a Wellness Advocate to qualify for ranks and Fast Start bonuses in the compensation plan. Enrollers also enjoy the ability to choose a new Wellness Advocate’s Sponsor within their organisation. An Enroller can also be the Sponsor (compare, Sponsor).

Fast Start: A bonus earned by a Wellness Advocate, regardless of rank, through enrolling people in doTERRA. Fast Start is paid weekly on the PV from the orders a new Wellness Advocate places in their first 60 days. In order to participate in Fast Start, a Wellness Advocate must have a 100 PV Loyalty Rewards order.

Inactive: An account that has not placed an order or earned commissions for six months.

Ranks: Designations or levels earned by and given to Wellness Advocates in the doTERRA compensation plan from Consultant to Double Presidential Diamond. Ranks are earned and determined each month. 

Sponsor: A Wellness Advocate who has another Wellness Advocate placed directly underneath him or her in their organisation (compare, Enroller.)

Suspended: A designation used when the account holder has signed a termination form, or a term used during account transfers before an individual can sign up again.

Terminated: An account that has been inactive for 13+ months. This account will then fall off of the organisation, and the downline will roll up. 

Upline: The person who enrolled a Wellness Advocate or Preferred Member and places them in their downline becomes that Wellness Advocate’s direct upline. The upline also includes those that enrolled the direct upline.

Leader: Someone is considered a leader, no matter what rank they are in doTERRA, if they are mentoring, holding trainings, and helping their team to further develop their own individual teams. 

Builder: A person who actively builds their own doTERRA business through enrolling new Wellness Advocates and others that will also build a business.

Sharer: Someone who uses doTERRA products, and actively shares them with others.

User: Someone who uses doTERRA products for personal use.

Crossline: Wellness Advocates that are on a different team than the team you are on.

Structuring/Placements: Involving the decision you make when you enroll people under you. You can either place them on your team directly under you or under someone else on your team.

Follow up: After having shared essential oils with someone, you can check back with them to see if they have had an experience with the sample, and if they want to know more. This can be done through a personal visit, phone calls, text messages, or email.

Frontline: Refers to the people placed directly beneath you (or on your first line) on your downline. Ideally these are people that want to do the business and are actively building. 

Qualifying Legs: Personally enrolled Wellness Advocates on your team that help you reach a certain rank by meeting set leg requirements.

Leg Requirements: The rank that each personally enrolled WA must reach to become a qualified leg.

Duplication: A system used to build your business by having a set plan to teach others on your team that they can then teach their teams as well.

Business Opportunity: Another term for the compensation plan.

There is so much to learn when it comes to essential oils and I hope that this has helped clarify some of the lingo for you. Remember that there are no silly questions, so feel free to reach out to me if you need some clarification or help with your oily needs.

If you haven’t yet got your wholesale account set up and would like to, you can follow the steps below. I would be honoured to guide you.

To purchase doTERRA essential oils go to: http://mydoterra.com/sarahpoppy 


1. Keep option 1 selected (wholesale pricing)

2. Fill in your details

3. Choose whichever starter kit you feel drawn to (my pick is the Home Essentials Kit + Fractionated Coconut oil as it has everything you need to get started, otherwise select the Introductory Enrolment Packet and add the individual oils you would like to start with)

For more info on how to purchase click here: http://bit.ly/1pnyOwc

Sarah x